For the past few decades, IT, and technology, in general, are entrenched in our business affairs and everyday lives more than ever before. Compared to those who came before us, we’re more dependent on IT both directly and indirectly, more than we could at times think possible.
The increase in how much we depend on IT brings the need to access reliable IT services and solutions companies. Like most other enterprises, IT service companies sprout up all over the place due to seeing there’s an ever-growing demand for what they offer.
To the everyday user who may require the assistance of an IT services and solutions company, there may be a challenge in identifying the right fit for them. In this article, we’ve described some of the things we’d recommend for an everyday tech user to consider when picking an IT solutions company in Dubai.
1. Local is always better
Different jurisdictions around the world operate under varying rules governing technological practices. In more conservative nations, a business or individual may get into trouble with the authorities over a law that they were unknowingly oblivious to.
When picking an IT services and solutions company, local has always been better. For instance, when compared to outsourcing from western or European nations, an IT solutions company in Abu Dhabi is better placed to know and advise on solutions while adhering to the rules of the land.
We recommend that IT users consider sourcing for locally based IT service providers since it will make it easier for the service provider to deploy personnel whenever need be. If a business is based in the UAE and chooses to import help from other nations rather than go for a local IT solution company in Dubai, they’re likely to be charged more. The added costs may be due to having to cater for personnel transport and accommodation.
2. The company’s history and experience in your specific industry
Like other service delivery areas, how good an entity is, depends on how long they have been in the business. When picking an IT solutions company in Abu Dhabi, we recommend that one be keen on getting to know a brief history of the service provider regarding their problem domain or industry.
When a company has little experience in providing solutions to your problem domain, this should not be a means to dismiss the company entirely. Rather than an entire dismissal of a less experienced company, we recommend that one be keen on looking at the company’s certifications, as well as seeking referrals from those who’ve worked with the company before.
3. Have some background information on the service you may require
Before approaching an IT services and solutions company, we recommend that one understands the service they seek to commission or the problem they may be having. Just like most other industries, the IT service industry has over the years seen a rise in mischievous service providers who deceive their clients by giving them false quotes.
Since it may be difficult for everyone to have a detailed technical understanding of the services or solutions they may require, we advise that one should at the very least look up their problem on the internet. This brief checking up on the issue can help prevent being taken advantage of by bad players and avoid extra costs in consultation.
4. The availability and ease of access of the IT company
When picking an IT solutions company in Abu Dhabi, we recommend considering how easily available the company is whenever need be. The availability and access to an IT solutions company can be virtually over the phone or internet and have the service provider physically present on your premises.
5. Continuity of support
We recommend that when one is sourcing for an IT solution company in Dubai, they should aim to establish a long-term association with the service provider once they’ve found the right pick. Having a service provider you’ve worked with for extended means that you’ll be getting the services of a company with in-depth knowledge and understanding of your operations and the services you may require.
