The Tawakkalna app has expanded its digital services to more than 36 million citizens, residents and visitors in Saudi Arabia, bringing government and private-sector services together on one platform.
Tawakkalna Serves More Than 36 Million Users
The Tawakkalna application has broadened its range of digital services by integrating services from government agencies and private-sector entities into a single platform.
Users can access services covering healthcare, labor, commerce, justice, housing, transportation and telecommunications without having to use multiple platforms. The integration is designed to make it easier for users to complete, monitor and manage transactions through one digital application.
The expansion has been described as one of the region’s largest digital-service integrations, given the scale of services available through a single application and their connection to the daily lives and quality of life of people in Saudi Arabia.
Health and Justice Services on Tawakkalna
Tawakkalna provides several health and healthcare services, allowing users to access important information and submit requests digitally.
Users can:
- Check their health insurance information.
- Submit complaints to the Council of Health Insurance.
- Check their unified health number through the National Health Information Center.
The application also provides judicial services from the Ministry of Justice, particularly services related to beneficiaries’ rights and financial obligations.
These services include:
- Authentication of a will.
- Recognition of a debt.
- Recognition of payment of a debt.
- Recognition of the waiver of a debt.
Tawakkalna also provides services from the Social Development Bank and the General Organization for Social Insurance. Users can additionally access self-employment support services linked to applications submitted through the Human Resources Development Fund.
Business and Commercial Verification Services
The Tawakkalna app also offers services that help users verify businesses, commercial activities and invoices before purchasing products or using services.
Through Tawakkalna, users can:
- Check commercial records through the Ministry of Commerce.
- Verify whether an electronic store is reliable through the Saudi Business Center.
- Check the validity of an electronic invoice issued through the Zakat, Tax and Customs Authority.
These services enable consumers to check information about businesses, establishments, online stores and invoices before completing transactions, helping them make more informed decisions.
Transportation and Mobility Services
Tawakkalna brings together several transportation and mobility services in Saudi Arabia.
Users can check the status of periodic vehicle inspections and book technical inspection appointments through services associated with the Saudi Standards, Metrology and Quality Organization..
The application also provides the Darb service of the Royal Commission for Riyadh City, allowing users to view train and bus routes and plan their journeys.
Additional transportation-related services are available through the General Authority of Civil Aviation and the General Authority of Roads.
National Address, Real Estate and Parking Services
The Tawakkalna application also integrates services related to national addresses, real estate and urban services.
Users can access national address services provided by Saudi Post (SPL). The platform also includes services from the General Authority for Real Estate, including:
- Verifying the first in-kind registration.
- Inquiring about assets purchased for the Center for Enforcement and Liquidation.
Users can also access urban landscape improvement services provided by the Ministry of Municipalities and Housing.
For Riyadh residents, Tawakkalna includes parking-related services and a guide to parking violations provided by Riyadh Municipality.
Telecommunications and Digital Government Services
The app provides several telecommunications and digital government services as well.
Through the My Numbers service, users can view mobile and telephone numbers registered under their names.
They can also:
- Check telecommunications coverage maps.
- Submit complaints and reports to the Communications, Space and Technology Commission.
Tawakkalna also provides the Digital Communication Service of the Digital Government Authority.
Another service allows users to evaluate government service centers through the National Center for Measuring the Performance of Public Agencies (Adaa).
The application also includes services provided by the Public Authority for Media Regulation.
Tawakkalna Becomes a Central Digital Service Platform
With services spanning healthcare, justice, business, transportation, housing, national addresses, telecommunications and other areas, Tawakkalna continues to expand its role as a central digital platform in Saudi Arabia.
By bringing these services together in one application, users can access information, submit requests, verify records, make appointments and track transactions without having to search for individual services across multiple platforms.
The expansion aims to make government and private-sector services easier to access while reducing the time and effort required to complete everyday transactions for citizens, residents and visitors across the Kingdom.
