In Saudi Arabia, the Transport General Authority (TGA) has highlighted the crucial significance of selecting taxis that meet fundamental requirements. These requirements, characterized by four distinct elements, serve as clear indicators that a vehicle is a legitimate taxi available for hire.
Key Elements of a Legitimate Taxi:
1. Yellow Car Plate: Taxis designated for public transportation display a prominent yellow car plate, distinguishing them as authorized vehicles for hire.
2. Illuminated "Taxi" Sign: A luminous sign with the word "Taxi" atop the vehicle confirms its availability for passenger service.
3. License Number: The taxi features a visible license number on its sides, ensuring transparency and accountability.
4. Taxi Logo: Look for the official taxi logo adorning the doors, verifying the vehicle's legitimacy.
Adhering to Standards and Regulations:
TGA emphasizes the necessity for passengers to prioritize taxis that strictly adhere to established standards and regulations governing fare structures. This practice guarantees a reliable and equitable fare system for all passengers, encompassing public taxis, taxi-cab brokers, and guided vehicles.
Enhancing Service Quality and Safety:
Taxis are not only required to meet essential technical specifications but also to contribute to an elevated level of service quality. These measures align with the highest safety standards, ensuring a secure and comfortable journey for passengers.
Vital Taxi Requirements:
Vehicles must not exceed five years in age from the year of manufacturing.
Taxi drivers are responsible for collecting the fixed trip fare, promoting transparent fare practices.
Taxis must provide electronic payment options for passenger convenience.
Taxis are equipped with live tracking devices linked to TGA's transportation portal (Naql) for enhanced security and tracking.
Professionalism and Hygiene:
Cab drivers are expected to maintain a professional appearance through proper uniforms. Additionally, ensuring the cleanliness of both the vehicle's interior and exterior contributes to a pleasant travel experience.
Respecting Passenger Privacy:
Passenger privacy is paramount. TGA underscores the importance of taxi drivers respecting passengers' privacy during the entirety of the journey.
