Saudi Arabia’s Ministry of Municipalities and Housing has introduced new regulations requiring home delivery workers to wear uniforms, aimed at enhancing safety, hygiene, and professionalism in the expanding delivery sector.
Uniform Requirement for Delivery Workers
The new rules mandate that delivery workers wear clean, appropriate clothing that reflects professionalism while performing their duties.
In addition to uniforms, other hygiene practices include:
- Wearing face masks and gloves during deliveries.
- Maintaining proper personal hygiene and avoiding smoking, eating, or drinking during work.
- Following food safety guidelines by keeping hot and cold items separated.
Licensing and Permit Requirements
Businesses offering home delivery services must:
- Hold valid municipal licenses.
- Obtain separate home delivery permits, aligned with the license renewal schedule.
- Provide detailed information on the workers, vehicles, and any third-party delivery providers involved.
Vehicle Requirements for Delivery
Vehicles, including cars, bicycles, and motorbikes, used for deliveries must meet the following conditions:
- Outfitted specifically for deliveries and compliant with all licensing requirements.
- Regularly cleaned and sterilized to maintain hygiene standards.
- Equipped with high-quality packaging materials that are non-absorbent and free from harmful effects on food.
Additional Regulations for Delivery Services
- Delivery workers must park only in designated customer spots when picking up or dropping off orders.
- Companies are encouraged to train delivery workers in food safety to ensure compliance with health standards.
Conclusion
These new regulations reflect Saudi Arabia’s commitment to improving the quality, safety, and professionalism of the delivery sector. They aim to ensure seamless service, protect public health, and enhance customer satisfaction across the Kingdom.
