Riyadh Temporarily Halts Motorcycle Delivery Services for Technical Upgrades

The Transport General Authority (TGA) has announced a temporary suspension of motorcycle delivery services in Riyadh starting at 12:00 a.m. on Tuesday, May 13, 2025. This measure is part of scheduled technical updates to the electronic system that manages delivery requests to motorcycle riders, aiming to enhance operational efficiency and service quality.

Details of the Suspension

According to sources from the TGA, the suspension is necessary to implement technical improvements in the electronic connection system used by delivery applications to assign orders to motorcycle riders. The updates are expected to streamline operations and improve the overall user experience for both customers and service providers.

Impact on Delivery Services

During the suspension period, customers in Riyadh will be unable to place orders through motorcycle delivery apps. The TGA has assured that services will resume automatically once the technical updates are completed. Operating companies will receive notifications when the system is back online.

Background and Ongoing Efforts

This suspension aligns with the TGA's ongoing efforts to regulate and improve the delivery sector in Saudi Arabia. Previously, the authority had suspended the issuance of new licenses for motorcycle deliveries through mobile applications to establish new regulations and ensure compliance with safety standards Gulf Insider.