Discover the intricacies of Saudi Arabia's new regulations governing public transportation, as approved by the Transport General Authority (TGA) Board of Directors. This comprehensive guide outlines passengers' rights and obligations, shedding light on specific mechanisms, fines for violations, and how these regulations impact various modes of transportation.
1. Understanding Passenger Rights:
Uncover the four-part law designed to elucidate the rights and duties of public transportation users in the Kingdom. Gain insights into the TGA's mission to enhance public awareness regarding these crucial aspects.
2. Priority for Families with Children:
Delve into the details of a groundbreaking rule in Saudi Arabia, mandating that passengers using public transportation must yield their seats to families with children. Learn how this regulation aims to create a more considerate and family-friendly commuting environment.
3. Options During Delays or Cancellations:
Explore the choices available to passengers during extended delays or trip cancellations. Understand the carrier's obligations, including the provision of alternative routes, full ticket refunds, and the circumstances under which the carrier is exempt from certain responsibilities.
4. Compensation for Canceled Trips:
Examine the compensation options for passengers in the event of trip cancellations. Gain insights into the criteria for receiving a full refund, partial compensation, or the opportunity to explore alternative travel options, ensuring passengers are well-informed and empowered.
5. Detailed Regulations and Punishments:
Navigate through the 76 articles and 6 tables outlining breaches and corresponding punishments to ensure strict compliance. Understand the significance of customers' rights in situations involving cancellations or delays exceeding 120 minutes.
6. Transportation-Specific Rules:
Unpack the regulations specific to land, train, and maritime transport, with each section tailored to the unique characteristics and challenges of these modes. From rules for buses and trains to provisions for disabled individuals, these regulations strive to create an inclusive and accessible transportation system.
7. Tables on Violations and Punishments:
Explore the comprehensive tables detailing various violations and corresponding punishments, providing a clear understanding of the consequences for breaches in general passenger duties, land transport, and maritime services.
Gain a deep understanding of the TGA-approved regulations governing public transportation in Saudi Arabia. Empower yourself with knowledge about your rights and responsibilities, ensuring a smoother and more informed commuting experience for all.
