The Communications, Space and Technology Commission (CST), in collaboration with the Ministry of Transport and Logistics Services (MOT), has unveiled the Road Index Report 2024, highlighting key performance metrics for telecom services on Saudi Arabia’s major and minor highways.
Road Index Report 2024: Key Metrics and Insights
The report provides stakeholders with valuable insights into the performance of the country’s telecom networks, ensuring that users receive optimal service. It covers essential aspects like internet coverage, call success rates, acceptable speeds, and the quality index for video streaming sites on main and secondary roads.
Communication Coverage on Main and Secondary Roads
Coverage Rates: Impressive 99% Across Major Providers
The report highlights a remarkable 99% communication service coverage on both main and secondary roads in Saudi Arabia, achieved by the leading providers: Mobily, Zain, and Saudi Telecom Company (STC).
Broadband Internet Coverage: STC Leads the Way
On major roads, STC led the broadband internet coverage with 98%, followed by Mobily at 94% and Zain at 82%. On secondary roads, STC maintained the top position with 98%, closely followed by Mobily with 97%, and Zain at 82%.
Call Success Rates: STC Dominates Major and Secondary Routes
STC recorded the highest call success rate on major roads at 96%, outpacing Mobily at 95% and Zain at 90%. On secondary highways, both STC and Mobily tied for the top spot with a 95% success rate, while Zain registered 88%.
Internet Speeds: Major and Minor Road Performance
STC also led in acceptable internet speeds on major roads with 89%, followed by Mobily at 68%, and Zain at 40%. On secondary highways, Mobily topped the chart with 74%, just ahead of STC at 73%, while Zain trailed with 39%.
Video Streaming Quality: STC and Mobily Share the Spotlight
The report’s evaluation of live video streaming platforms showed that STC held 76% of the market share on major roads. On minor roads, both STC and Mobily tied for the top position with 77% of the market share each.
Implications of the Report for Stakeholders and Users
This report offers critical insights for stakeholders in the telecommunications sector, enabling them to enhance service delivery and ensure customer satisfaction across Saudi Arabia’s road network.
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