The Nusuk Card is a mandatory document for all Hajj pilgrims in Saudi Arabia, ensuring smooth movement, safety, and proper organization during the pilgrimage. Issued by the Ministry of Hajj and Umrah, this card verifies a pilgrim’s identity and allows seamless access to services and holy sites.

What is the Nusuk Card?

The Saudi Ministry of Hajj and Umrah has confirmed that the Nusuk card is the foundation for organizing the Hajj season. It is an official identification document that:

• Confirms the pilgrim’s legal status

• Allows smooth performance of Hajj rituals

• Ensures access to essential services

• Improves safety and organization at holy sites

This system is part of Saudi Arabia’s digital transformation to enhance service efficiency, crowd control, and pilgrim safety.

Key Benefits of the Nusuk Card

1. Improved Organization

• Streamlines pilgrim movement

• Ensures efficient service delivery

• Reduces confusion during rituals

2. Enhanced Safety Measures

• Helps authorities verify identities quickly

• Improves emergency response

• Ensures only authorized pilgrims access holy sites

3. Crowd Management

• Supports accurate crowd control planning

• Improves movement flow

• Reduces congestion during peak times

Digital Nusuk Card (Mobile Access)

As part of digital initiatives, pilgrims can access the Nusuk card electronically through:

• Nusuk App

• Tawakkalna App

Benefits of Digital Nusuk Card

• Instant access to personal information

• Faster identity verification

• Easy access to Hajj services anytime

• Greater convenience for pilgrims

How Pilgrims Receive the Nusuk Card

According to the ministry:

• The Nusuk card is distributed through approved service providers

• Each pilgrim receives it via their assigned Hajj company

Important Instruction

If a pilgrim does not receive their card:

• Contact the service provider immediately

• Ensure all procedures are completed before Hajj

• Avoid delays or complications during rituals

Support and Communication Services

To improve pilgrim experience, the ministry provides:

• A unified contact center for inquiries and complaints

• Official digital communication channels

• Continuous support throughout the Hajj journey

Mandatory Rule: Always Carry the Nusuk Card

The Ministry strongly emphasizes that all pilgrims must carry the Nusuk card at all times during Hajj.

Why It is Important

• Main access to services

• Required for movement within holy sites

• Supports crowd control and safety measures

Following this rule ensures:

• Better organization

• Improved safety

• Smooth and comfortable Hajj experience

Final Summary

The Nusuk card is an essential tool for managing Hajj efficiently. It verifies pilgrim identity, regulates access, improves mobility, and enhances safety. Whether using the physical card or digital version, following all instructions ensures a smooth, safe, and well-organized pilgrimage experience.