In Saudi Arabia if you've found yourself unjustly charged and are seeking a way to challenge, dispute, or claim against the infringement, this guide is tailored just for you. Learn the step-by-step procedure using Absher, ensuring you can assert your rights and rectify any inaccuracies with confidence. Empower yourself with the knowledge to navigate the intricacies of the system and emerge victorious in your pursuit of justice. 

If you find yourself unfairly accused of a traffic violation in Saudi Arabia, you have the option to contest, initiate a dispute, or file a claim through Absher. Step-by-step procedure is mentioned below. 

Prior to initiating a dispute for a traffic violation through Absher, it is crucial to familiarize yourself with the terms and conditions outlined below.

Requirements and Guidelines for Traffic Violation Objection Process

In order to file a dispute for a traffic violation through Absher, the disputer is required to adhere to the following terms and conditions:

• Create an account on the Absher website before initiating the objection process.
• The objection must be raised within 30 days from the issuance date of the traffic violation.
• It is not permissible to dispute a traffic violation that has previously undergone the objection process via Absher and has been conclusively determined by the competent committee.
• Simultaneous submission of a new dispute is prohibited if there is already an active dispute for the same individual.
• The disputer retains the right to submit an unlimited number of disputes unless the count of rejected disputes surpasses five per Hijri year.

Prior to initiating a challenge against a traffic violation in Saudi Arabia, it's crucial to consider the following aspects:

1. Verify the location of the traffic fine against your actual whereabouts for precise validation.
2. Confirm if the location of the traffic fine matches where you were at that time.
3. If it's about using your phone, look at your call records for that date and time.
4. Take a look at the picture of the traffic violation on your Absher account.
5. Note that if your dispute claim is rejected five times in a year, you can't challenge it again for the same violation that year.
6. After you've checked everything, if you're sure it's a mistake, go ahead and formally dispute the charge to set things straight.

Read:  How To Check Traffic Violation Fines in Saudi Arabia 

How to challenge a traffic violation?

For a more seamless experience, it is recommended utilizing a desktop computer or laptop when contesting a traffic violation, as the image might not be visible on mobile devices.

Follow the steps given below: 

1. Log in to your Absher account at https://www.absher.sa/.
2. Navigate to "Services" under My Services.
3. Choose "Traffic" from the available options.
4. Click on the "Dispute Traffic Violation" button within your Absher account.

5. Click the "Dispute Violation" button after reviewing the following terms and conditions:

• Challenge a traffic fine within a 30-day window from the violation date.
• Misuse and repetitive dispute rejections may result in a temporary suspension of this service.
• Locate the traffic violation you wish to challenge and click "Open." A new page will appear, prompting you to provide details for contesting the traffic violation.

Follow these steps:

• Dispute Reason: Choose the reason that aligns with your case.
• Additional Info: Elaborate on the specific reason for initiating the dispute.
• Avoid Special Characters: Ensure the absence of special characters like (. ! ?, ‘ “, etc.) for smooth processing.
• Confirm your agreement to the terms and conditions.
• Click "Submit Violation for Dispute."
• Confirm your action by clicking the "Confirm" button on the subsequent page.
• Your dispute against the traffic violation has been successfully lodged.

How To Track Your Traffic Violation Dispute Status?

After submitting a claim for a traffic violation in Saudi Arabia, the next step involves tracking the status of your claim, which we will elaboratenext. The steps are mentioned below:

In order to  check the status of already challenged violations:

• Log in to your Absher account at https://www.absher.sa/.
• Navigate to "Services" under My Services.
• Select "Traffic" from the available options.

• Click on the "Dispute Traffic Violation" button.
• Choose "View Disputed Violations" to monitor the progress.
• Check the dispute status, which could be "Underprocessing" or "Accepted to Cancel."
• Once the traffic police approve the dispute, the fine amount will be removed from your account within a week.

What to Do When Your Claim Status Remains 'Underprocessing'? 

You need to visit the traffic police station if your traffic violation dispute is still "underprocessing" even after a week. Follow these steps:

• Schedule a Muroor appointment with the purpose of اجراءات الهيئات المرورية. (Traffic Authorities Procedures)
• Locate the office handling traffic violations.
• Provide the designated officer with your "traffic violation ID."
• If your case is approved, you'll be asked to complete a form in Arabic.
• Submit the form, and the fine will be promptly removed from your Iqama.
• Ensure a swift resolution by following these steps for an effective visit to the traffic police station.

Also Read: 

A Step-by-Step Guide On How To Pay Traffic Violation Fines In KSA
How To Check Traffic Violation Fines In Saudi Arabia