In this guide, we'll walk you through the process of canceling a SIM card linked to your Iqama in Saudi Arabia, whether it's not owned by you or no longer in use. It's essential to take control of your SIM card registrations to ensure security and compliance with regulations.

1. Canceling SIM Card via Helpline:

Contact the helpline of your telecom service provider to report and cancel a SIM card associated with your Iqama:

. STC: 900 or 011-4555555
. Mobily: 1100 or 0560101100
. Zain: 959 or 0590000959
. Friendi: 166000 or 0571166000
. Virgin Mobile: 1789
. Lebara: 1755 or 0576001755

2. Canceling SIM Card by Visiting Service Provider Office:

Visit the nearest service provider office and file a complaint to cancel a SIM card registered under your Iqama but not owned by you or not in use.

3. Canceling SIM Card Online via CST:

If your issue isn't resolved through the above methods within five days, you can lodge a complaint directly with CST (Communications Space and Technology Commission) by following these steps:

. Visit the Mutasil service website.
. Click on "Individuals" and then "Start Service."
. Log in with your Iqama number through the Nafath app.
. Verify your details and select the cellular company.
. Confirm if a ticket was issued to the service provider.
. Select your mobile number and provide the ticket number received from the mobile company.
. Describe the service issue and submit your complaint.

By following these steps, you can efficiently manage SIM card registrations under your Iqama, ensuring compliance and security in Saudi Arabia.