Saudi Arabia has launched a new digital service at the Grand Mosque in Makkah that allows pilgrims to check real-time crowd levels in tawaf and sa’i areas, improving safety and easing movement during Umrah rituals.

New Digital Service to Monitor Crowd Levels

The General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque introduced an advanced system to display crowd density instantly.

• Real-time monitoring of tawaf and sa’i areas

• Easy-to-understand color-coded indicators

• Helps visitors choose the best time for rituals

How the Crowd Indicator System Works

The system uses simple visual signals to show congestion levels:

• Green: Low crowd

• Yellow: Moderate crowd

• Red: High congestion

This allows pilgrims to plan their movement and avoid crowded zones.

Enhancing Safety and Crowd Management

The main goal of this service is to improve crowd control and ensure a safe environment inside the Grand Mosque.

• Reduces congestion during peak times

• Improves flow of pilgrims داخل الحرم

• Enhances overall safety measures

Part of Saudi Arabia’s Digital Transformation

This initiative reflects Saudi Arabia’s commitment to digital innovation in serving pilgrims.

• Integration of smart technologies

• Better visitor experience

Benefits for Umrah Pilgrims

The new service offers several advantages for visitors:

• Easier movement during tawaf and sa’i

• Reduced waiting time

• Improved planning for rituals

Accessing the Digital Service

Pilgrims can use the service through the official digital platform provided by the authority.

• Available online for all visitors

• Accessible عبر الأجهزة الذكية

• Provides real-time updates

Expected Impact During Peak Seasons

The system is expected to significantly improve operations during busy Umrah seasons:

• Better crowd distribution

• More efficient المسجد operations

• Enhanced pilgrim satisfaction