The Ministry of Human Resources and Social Development has recently issued a guide detailing the services provided to expatriates in Saudi Arabia. The guide reveals that the Qiwa platform, dedicated to offering electronic services to establishments and employees, now allows workers to obtain a salary certificate containing information about their current job if they are employed.

If an employee requires information about their previous work experiences, they can request a certificate of experience through their account on the Qiwa Individuals platform. The ministry stated that this service is offered free of charge and without any conditions.

Overview of the Qiwa Platform

Qiwa is a comprehensive platform designed to provide electronic services to establishments and their employees in Saudi Arabia. It offers a range of services, including the ability to obtain employment and experience certificates easily and at no cost.

Obtaining a Salary Certificate

Employees can now obtain a salary certificate containing detailed information about their current job through the Qiwa platform.

Step-by-Step Guide to Request a Salary Certificate

1. Log in to your Qiwa Individuals account.
2. Navigate to the services section.
3. Select employment certificates.
4. Request a new certificate.
5. Choose the type of certificate required.
6. Select the job for which the salary certificate is needed.
7. Specify the entity requesting the salary certificate.
8. Select the type of salary certificate.
9. Review and submit the request to the employer for verification of the employment information.

Requesting an Experience Certificate

The Qiwa platform also allows employees to request experience certificates, which verify an employee's experience with previous establishments.

Step-by-Step Guide to Request an Experience Certificate

1. Log in to your Qiwa Individuals account.
2. Select services, then employment certificates.
3. Request a new certificate.
4. Choose the type of certificate.
5. Select the experience for which the service certificate is needed.
6. Review and issue the certificate.

Benefits of the Service

The availability of these certificates offers several benefits:

• Authentication of Experience: Employees can authenticate their experience, making their resumes more credible.
• Enhanced Resume: Adding verified experience certificates can enhance an employee’s resume.
• Increased Job Opportunities: A verified resume can increase the priority in obtaining job opportunities.

This service is exclusively available to employees registered with the establishment at the time of the request, ensuring the accuracy and authenticity of the information provided.

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