Since December 2013, Bank Al Jazira is helping expatriates and diaspora residing in Saudi Arabica to send money to their loved ones using FAWRI Money Transfer Services. FAWRI is a remittance service to help foreign workers to transfer money to an individual in his or her own country. FAWRI’s vision is to establish a unique identity of Bank AlJazira in the global platform and to be placed in the top 3 companies providing remittance services in Saudi Arabia FAWRI is constantly striving hard in its mission for customer satisfaction. To achieve this, FAWRI is steadily increasing its pace to improvise Service Quality Excellence in Remittance Solutions and is encouraging the adoption of Best Management Practices through the use of Advanced technology like e-channels to make customers happy and serve them in a better way