Hi, Greetings from CALLEM. A brief introduction about our self and the business proposal that we bring in to add value to your organization. The term SMALL & MEDIUM BUSINESS (SMB) is used in the European Union and other international organizations to designate small to medium enterprises -- companies that have a limited, specified number of employees is based on the number of employees, generally between 10 and 250 to 500, depending on the country in which the business is set up. All SMALL & MEDIUM BUSINESS (SMB) share common characteristics regardless of industry and local markets. Dependence on Few Employees Many SMALL & MEDIUM BUSINESS (SMB) companies are quite small and have only a very few employees. This limited staff is required to complete all necessary tasks including innovation, production, marketing, sales and accounting for the entire business; for example, the owner of the business may also be the manager who oversees all the areas of the company. This can be a disadvantage if employees do not have the required skill sets to perform multiple tasks well; however, this type of business structure promotes long-term stability rather than focusing on short-term results. Investing on a dedicated employee just to manage their minimal IT requirements would add a considerable cost to the overall profitability workings. To minimize and support such organizations to reduce such cost, we at CALLEM have come out with a new innovative and cost effective methods to manage all you IT requirements without compromising on the service level and technical aspects. IT Outsourcing Services Our IT Outsourcing Support Services program is designed with a vision to make you in charge of your business and COMM-IT in charge of your IT Infrastructure. We partner with you and act as extended arm of your team to ensure that you get maximum return of IT investment with minimal downtime. Our IT manpower can start from small help desk management and extend right up to comprehensive IT Infrastructure Management under outsourced mode. Our IT Outsourcing and IT Manpower Division is aimed at providing affordable and quality IT support Services for small, medium and large size business under onsite, offsite or mixed mode. We have a well-defined Service Level Agreement (SLA), ITIL enabled support processes and industry standard tools for effective capturing, monitoring, resolution and disposals of support incidents. We have partnership with major technology giants to bring in added value to our offerings. Our IT Support professionals are certified to highest level across multiple technology platforms to handle your complete IT Support requirement whether is hardware, enterprise level software or network infrastructure. ADVANTAGES: • Access to Optimal Resources. • Reduced Cost – no need to spend huge money to hire, train and retain resources. • Accelerated Development with right skills and proven SDLC models. Our Value Proposition Choose a service model that is aligned with and can help you meet your Business Objectives • Basic : 9-5 Remote Support – SAR 750 / Month • Budget : 9-5 Remote and site visit if required – SAR 1000 / Month • Advanced : Extended Support – Both Remote and periodic site visit – -2000 / Month